User Guides

Guides for patients on how to use MyHealthAccess to access online services offered by their medical professionals.

Can I use MyHealthAccess to Book for a Family Member?
Are you assisting a family member – a child, a parent, or one of your charges – accessing health care? This person does not have an email address, or is una...
Tue, 24 May, 2022 at 2:24 PM
How to Login to MyHealthAccess
MyHealthAccess is a patient facing portal allowing you to connect with medical clinics who are also using the platform. An account is required to use the sy...
Tue, 24 May, 2022 at 1:46 PM
How to Sign Up for MyHealthAccess
Your healthcare practitioner uses MyHealthAccess and you would like to connect with them? You will first need to create your MyHealthAccess account to do so...
Tue, 24 May, 2022 at 1:57 PM
How to Update My Account Details
When you created your account, you provided your first and last name and your email address. Your health care provider’s clinic, however, may require more i...
Tue, 24 May, 2022 at 1:59 PM
I Cannot Login – Help!
If you are running into difficulties login in, don’t panic! This article will walk you through the most common reasons of why MyHealthAccess users cannot lo...
Tue, 24 May, 2022 at 1:49 PM